Terms & Conditions

3.1 By placing an Order with the Provider, the Customer agrees that these Terms and Conditions shall apply to those Services, and that these Terms and Conditions shall constitute a binding Contract between the Provider and the Customer when the Provider emails the Customer to confirm acceptance of its Order.

3.2 The Provider shall devote such of its personnel's time and expertise to the performance of the Services as may be necessary for their satisfactory deployment and ongoing operation.

3.3 The Provider may suspend the provision of any or all of the Services if any amount due to be paid by the Customer to the Provider under the Contract is overdue, and the Provider has given to the Customer at least 7 days' written notice, following the amount becoming overdue, of its intention to do so.

4.1 The Customer must provide to the Provider, or procure for the Provider, such co-operation, support and advice; information and documentation; and governmental, legal and regulatory licences, consents and permits, as are reasonably necessary to enable the Provider to perform its obligations under the Contract.

4.2 The Customer shall be responsible for ensuring that its passwords relating to the Services are securely constructed, are kept securely and not disclosed to any unauthorised person; and the Customer must notify the Provider as soon as practicable if the Customer becomes aware that any password relating to the Services has been or may have been compromised or misused.

5.1 The Customer shall pay the Charges to the Provider in accordance with these Terms and Conditions and in the official quotation from the Company.

5.2 All amounts stated in or in relation to these Terms and Conditions are, unless the context requires otherwise, stated exclusive of any applicable value added taxes, which will be added to those amounts and payable by the Customer to the Provider.

5.3 Full payment is required before any Services are rendered by the Provider, including renewals.

5.4 The Customer must pay the Charges to the Provider within the period of 15 days following the issue of an invoice.

5.5 The Customer must pay the Charges by debit card, credit card or bank transfer (using such payment details as are notified by the Provider to the Customer from time to time).

7.1 Nothing in these Terms and Conditions will limit or exclude any liability for death or personal injury resulting from negligence; limit or exclude any liability for fraud or fraudulent misrepresentation; limit any liabilities in any way that is not permitted under applicable law; or exclude any liabilities that may not be excluded under applicable law.

7.2 The Provider shall not be liable to the Customer in respect of any loss of profits or anticipated savings; loss of revenue or income; loss of use or production; loss of business, contracts or opportunities; or any special, indirect or consequential loss or damage.

7.3 The aggregate liability of the Provider to the Customer under the Contract shall not exceed the greater of £500 or the average monthly amount paid by the Customer to the Provider in the prior 12 month period under this Contract for Charges relating to the Services.

8.1 Either party may terminate the Contract by giving to the other party not less than 30 days' written notice of termination, except the first 3 months dedicated to implementing the services related to the ERP provided by the Provider.

8.2 Either party may terminate the Contract immediately by giving written notice of termination to the other party if the other party commits any material breach of the Contract that is not remedied within 30 days of written notice.